Refund policy

Return & Exchange Policy — Souvenir & More

At Souvenir & More, customer satisfaction is our top priority.
However, all sales are final once an order has been placed. We do not offer returns or exchanges for any reason, including size, color, or change of mind.

If you experience any issues with your order — such as receiving a damaged, defective, or incorrect item — please contact us immediately.
Our support team will review your concern and do our best to resolve the issue promptly, if possible.

We appreciate your understanding and continued support for Souvenir & More.